Privacy Matters

Privacy Policy

Effective Date: July 4, 2026

WOW Work Culture ("WOW Work Culture", "WOW", "we", "our", or "us") is a business unit of Shikharpe Private Limited ("Company"). Your privacy is important to us.

This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal information when you access or use our website (www.wowworkculture.com), workplace culture assessment platform, certification services, surveys, reports, applications, and related services ("Services").

Your privacy is important to us. We are committed to handling your personal information responsibly, transparently, and in accordance with applicable laws.

1. Company Information

Legal Entity: Shikharpe Private Limited

Business Unit: WOW Work Culture

Email: info@wowworkculture.com

Website: www.wowworkculture.com

2. Scope of this Privacy Policy

This Privacy Policy applies to:

  • Website visitors
  • Prospective clients
  • Client organizations
  • Employees participating in workplace assessments
  • Business owners
  • HR professionals
  • Consultants, Partners, and Vendors
  • Event participants and Award nominees
  • Certification applicants
  • Anyone using our digital platforms or communicating with us

3. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

A. Personal Information

  • Name
  • Email address
  • Mobile number
  • Company name
  • Job title
  • Department
  • Business address
  • Country and city
  • Profile information

B. Organization Information

When organizations register for our services, we may collect:

  • Organization name
  • Industry
  • Number of employees
  • Business location
  • Website
  • GST or registration details
  • HR contact information
  • Organization policies
  • Workplace documents submitted for assessment

C. Employee Survey Information

Employees participating in workplace assessments may provide:

  • Responses to workplace culture questionnaires
  • Opinions and perceptions
  • Employee experience feedback
  • Suggestions
  • Workplace satisfaction information

* Employee responses are analysed in aggregate and not used to individually evaluate employees.

D. Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on website
  • Referral URLs
  • Cookie identifiers
  • Website usage analytics

E. Communication Information

If you contact us, we may collect:

  • Emails
  • Chat messages
  • Phone records
  • Customer support requests
  • Feedback
  • Survey participation records

4. How We Use Your Information

We use personal information to:

  • Deliver workplace assessment services
  • Generate assessment reports
  • Conduct benchmarking analysis
  • Provide certification services
  • Improve our products
  • Verify client accounts
  • Respond to enquiries
  • Provide customer support
  • Send service-related communications
  • Improve website functionality
  • Conduct research and analytics
  • Prevent fraud and misuse
  • Comply with legal obligations
  • Improve workplace culture intelligence models

We do not sell your personal information.

6. Employee Survey Confidentiality

Maintaining employee confidentiality is fundamental to our services. Accordingly:

  • Individual survey responses are treated as confidential.
  • Reports are presented in aggregated form.
  • Individual identities are not disclosed to employers.
  • Minimum response thresholds may apply before department-level reports are generated to preserve anonymity.
  • Organizations receive analytical insights rather than personal opinions linked to identifiable employees.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website functionality
  • Remember preferences
  • Analyse visitor behaviour
  • Measure website performance
  • Enhance user experience
  • Improve security

Users may disable cookies through browser settings, although certain website features may not function properly.

8. Marketing Communications

We may send:

  • Newsletters
  • Product updates
  • Webinar invitations
  • Research reports
  • Event information
  • Certification announcements
  • Educational content

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

9. Sharing of Information

We may share information with:

  • Authorized employees
  • Technology service providers
  • Cloud hosting providers
  • Analytics providers
  • Payment processors
  • Professional advisers
  • Auditors
  • Regulatory authorities where legally required

All service providers are required to protect your information appropriately. We do not sell or rent personal information to third parties.

10. International Data Transfers

Your information may be processed or stored on servers located outside your country where permitted by applicable law. Whenever information is transferred internationally, we implement reasonable safeguards to protect it.

11. Data Security

We strive to implement appropriate technical and organizational measures like:

  • Secure servers
  • Encryption where appropriate
  • Role-based access controls
  • Password protection
  • Firewalls
  • Secure cloud infrastructure
  • Data backup procedures
  • Access logging & monitoring

While we strive to protect information, no method of transmission or storage is completely secure.

12. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver our services
  • Maintain business records
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements
  • Conduct legitimate business operations

After the retention period, information may be securely deleted, anonymized, or archived in accordance with applicable laws.

13. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update your information
  • Request deletion
  • Withdraw consent
  • Restrict processing
  • Object to certain processing
  • Request data processing details
  • Lodge a complaint with the appropriate authority

Requests may be submitted to: info@wowworkculture.com

14. Children's Privacy

Our Services are intended for businesses and individuals aged 18 years or older. We do not knowingly collect personal information from children.

15. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users should review the privacy policies of third-party sites before sharing information.

16. Awards, Certifications and Public Recognition

Organizations receiving certifications, awards, recognitions, or rankings from WOW Work Culture may be featured on our website, social media, promotional materials, or reports unless otherwise agreed. No confidential organizational information or individual employee data will be published without appropriate authorization.

17. Artificial Intelligence and Analytics

WOW Work Culture may use artificial intelligence, machine learning, statistical analysis, and automated tools to:

  • Analyse workplace culture trends
  • Generate reports
  • Produce benchmarking insights
  • Improve assessment accuracy
  • Enhance recommendations
  • Develop predictive culture intelligence

These tools are designed to support human decision-making and do not replace professional judgment.

18. Compliance with Law

We may disclose information if required by:

  • Applicable law
  • Court orders
  • Government authorities
  • Regulatory agencies
  • Law enforcement
  • Legal proceedings

19. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The revised version will be published on this page with an updated Effective Date. Continued use of our Services after changes constitutes acceptance of the updated Privacy Policy.

20. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact:

WOW Work Culture

A Business Unit of Shikharpe Private Limited

info@wowworkculture.com

Website: www.wowworkculture.com

21. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the registered office of Shikharpe Private Limited.

Consent

By accessing or using the WOW Work Culture website or Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.